Is Your Office Suffering from Bad Manners?
In an effort to remove barriers to working together and foster collaboration, many companies have taken down old-school cubicles in favor of more open spaces. Those cavernous, lofty work spaces sure look...
How Your Energy Affects Your Team
Have you ever considered how your energy affects everyone around you? Think about it from the vantage of being the CEO of a company. When you walk in the door, all eyes are on you and your employees’ antennae...
3 Reasons to Lead from the Weeds
You often hear the phrase, “in the weeds,” in restaurants referring to a server who has fallen behind, but in this post I’m going to use the phrase to mean being involved in the day-to-day...
Got Bullies? Here’s How to Deal with Them
There have been some great articles written about office bullies and even a book about it. And every company has one, you probably have one, and you may or may not even know about it. And bullies don’t come...
Is Your Business Going to the Dogs?
In this dog-eat-dog corporate world of deadlines, stress and non-stop meetings, I got to thinking about the effect it has when I bring my pup Dwight (see below) to work. The minute he trots in the door, people...
Just Say No to Micromanaging
Micromanagement. It may seem like a little thing that’s isolated to a few managers, or staff in your company, but the effects of micromanagement could have a huge long-and short-term negative impact on your...
Stellar Customer Experience: 4 Tips
I’ve been thinking a lot about our customer experience lately as we’ll soon be making some sweeping changes to the way we do business at VerticalResponse. When I see other businesses that do a bang up...
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