It’s been 9 amazing years that VerticalResponse has been around and I’m proud to run such a wonderful business that focuses on helping small businesses look like giants, AND helps non-profit organizations by giving them what they need to grow: free email marketing and discounts.

We launched our first email marketing product in 2001 and boy did it look different! But one thing remains the same, our number one focus is our customers.

Our first real “hire” here was Josh Feinberg, now our VP of Product, then our first customer service representative. We have always felt strongly that having a human being on the other end of the line whether it be a call, chat or an email, is critical to our success and yours.

I want to thank all of our customers who continue to support us, we’ll keep working for you! We’ve got some exciting features coming up that I just know you’re going to love. Our brand new Email Creation Upgrade due out in March, is going to be packed with better email marketing templates and an even easier way to create emails. Not far after be on the lookout for auto-responders; email campaigns that automatically go out when a new member joins your list.

And to top it all off, as a birthday present to our customers, we’d like to give you:

• Our the 9-Hour Marketing Makeover Guide – This guide will help you take a look at your email, postcard, and survey marketing to see how they can be improved.
• Two new templates for event management that we’ve connected to our survey tool. Now you can invite people to a party, track who clicked, and find out who’s attending. Watch the video for how to start!

Cheers, jp.

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