Turn Customers into Advocates
How do you turn lukewarm customers into raving fans? Here are some key strategies that will turn your customers into advocates, both in person and online.
How to Turn a Negative Customer into an Advocate
It happens to the best of us. Sometimes we fail a customer. We hate it but no company is perfect. And with all of the social media platforms available, the customer can get so angry they blog about it, they Tweet...