How to Manage Expectations – The Vastly Underutilized Skill
Effectively managing expectations can help you navigate the often choppy business waters.
Can Your Employees Push Back?
As the CEO of VerticalResponse, I’m actively involved in the day-to-day and right now I’ve got 12 direct reports. They span from coordinators to SVP level, so I’m dealing with a varied bag of...
How Your Energy Affects Your Team
Have you ever considered how your energy affects everyone around you? Think about it from the vantage of being the CEO of a company. When you walk in the door, all eyes are on you and your employees’ antennae...
3 Reasons to Lead from the Weeds
You often hear the phrase, “in the weeds,” in restaurants referring to a server who has fallen behind, but in this post I’m going to use the phrase to mean being involved in the day-to-day...
Don’t Aim to Be Popular, Be Effective
As the leader of VerticalResponse, I wear a lot of hats and do many things. The one thing I’m not down with is being in a popularity contest because this isn’t high school, it’s my business and my...
How to be Creative When You’re Moving Fast
Caterina Fake of Findery shares her ideas on how to be creative when you're a fast-growing, fast-moving company.
Echos from Dreamforce: How Social, Leadership & SMBs Will Drive Our Economy
A few weeks ago, a little event took place in San Francisco that you may have heard of called Dreamforce, thrown by a little boutique CRM company by the name of Salesforce. Tongue in cheek aside, VerticalResponse...
Inc.com: How a Revamped Office Environment Can Boost Company Morale
Recently we moved to a new office so we could have the next few years all together on one floor. ...