3 Ways to Get Feedback from Customers – And What to Do With It!
I was recently talking to a small business restaurant owner who wasn’t very web savvy. However, after we ate a good meal she said, “Make sure you Yelp us!” She then went on to say, “I wish...
4 Quick Ways to Give Back and Prosper!
It’s the season for giving so there’s not a better time for your business to give back. First of all, it’s just a good practice for any business. Secondly, it just might give you an upper hand to...
Interview with Janine Popick on XLRQ Radio – Embrace The Noise
I was lucky enough to be interviewed by Michael Scott, one of the leading Internet Broadcast producers in business communications (plus he’s got a great voice to boot!) He’s got over 20 years of...
Event Management Made Easy with VerticalResponse Surveys
We’ve added event management templates to VerticalResponse Surveys so you can ask people more than what they think of your company and its wonderful products or services. You can now use our survey application to...
Survey Results – A Great Reason to Send an Email Marketing Campaign & Get Your Message Out
We’ve talked about the way that surveys can really help with you getting to know what your customers think about your business and your products. But what about using surveys to generate some buzz about...
How to Use a Rating Scale in an Online Survey
After you’ve spent some time finding out what specific information you might want from a customer when you present them with an online survey, you need to decide what type of answers will best suit your...
How To Create a Great Online Survey
If you are intimidated to send a survey to your customers, STOP! Understanding what your customers like and don’t like about your business can only make it better. Here is an easy-to-understand outline of how...
What is a Radio Button and When Should You Use One?
Sending a survey to your customers can be a great way to learn more. But the way you ask a question can really be telling. What can be even more critical is the way you present your answers. Let’s talk about radio...
Want to Hear From Your Customers? Create An Advisory Board!
If you’ve got a customer pool you can talk to, first of all, do one thing, consider yourself lucky. Sometimes we only think about how we communicate TO them, instead of asking them for their opinions. We’ve talked...