Weekly Wrap Up Email | Great Idea! End of Month Email Wrap Up
I got a great email in my inbox from Thrillist last Friday morning that was a nice wrap-up to the week and the month. Subject Line: “SF: The Coolest Stuff You Missed this Month” The contents of the...
Getting Your Business Into a Holiday Gift Guide: What You Need to Know
One of the best ways to drum up awareness – and keep those registers ringing – around the holidays is to be featured in a holiday gift guide. Here five tips to help boost your chances of getting into one.
Setting Expectations with Your Customers this Holiday Season
Like so many shoppers during the holiday season, I do about 90% of my shopping online. I’m one of those people that likes it, only because I don’t have time to go into stores that much. Recently I...
How Virgin America Soars with Proactive Communication
I’m an advocate of Virgin America airlines for a number of reasons ranging from their new airplanes, the in-flight entertainment and WIFI, the food & bevies and of course, the on-time arrivals and...
Email Etiquette Dos and Don’ts
When I was growing up my dad would pull out Emily Post’s Etiquette for serious dinner table discussions – like proper manners for formal dinners, introductions, greetings, clothes, thank you notes,...
Inc.com: Two Tough Questions from Women in Technology
At a recent Startup Weekend event, an impromptu gathering with young women in tech brought up some interesting questions.
Get Your Support Team Holiday-Ready
With the holiday season coming up faster than a speeding reindeer, it’s important to be prepared. In no other area is this more crucial than your customer service. According to a recent Consumer Reports survey,...
Save the Date! – Holiday Mailing Deadlines You Don’t Want to Miss
Let’s just throw it out there and admit the holidays are a little hectic. Malls are crowded, lines are long, and “Santa Baby” is inevitably going to be branded into your brain for the next 3+...
Small Business CFOs: Do You Need One?
I just published an article on the Huffington Post and wanted to share it with you. Here’s a brief excerpt: It’s a growing pain that many small businesses have. Company founders and CEOs are rarely...
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